Data protection
Controller
The controller within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:
logolelo - Speech Therapy Practice Louisa RoßnerRepresented by:
Louisa RoßnerContact:
Your Rights as Data Subject
Under the provided contact details, you may at any time exercise the following rights under the EU General Data Protection Regulation (GDPR):
- Access to your data stored by us and its processing (Art. 15 GDPR),
- Rectification of incorrect personal data (Art. 16 GDPR),
- Deletion of your data stored by us (Art. 17 GDPR),
- Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR),
- Objection to the processing of your data by us (Art. 21 GDPR) and
- Data portability, provided you have consented to data processing or have concluded a contract with us (Art. 20 GDPR).
If you have given us consent, you may revoke it at any time with effect for the future.
You may at any time file a complaint with a supervisory authority, e.g. the competent supervisory authority of your state of residence or the authority responsible for us as the responsible body.
A list of supervisory authorities (for the non-public sector) with addresses can be found at: bfdi.
Processing Activities
Collection of General Information When Visiting Our Website
Type and Purpose of Processing
When you access our website, i.e. when you do not register or otherwise submit information, information of a general nature is automatically collected. This information (server log files) includes the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and the like.
They are processed in particular for the following purposes:
- Ensuring a smooth connection setup of the website
- Ensuring smooth use of the website
- Ensuring and evaluating system security and stability, especially for misuse detection
- for technically error-free display and optimization of the website
We do not use your data to draw conclusions about your person. However, we reserve the right to subsequently review the server log files should concrete evidence indicate illegal use.
Legal Basis and Legitimate Interest
The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website as well as ensuring system security and detecting misuse.
Recipients
Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.
Retention Period
Data is stored in server log files in a form that allows the identification of the data subjects for a maximum of 7 days. After this period expires, the IP addresses are anonymized. The remaining log data may continue to be used for statistical purposes and technical optimization of the website, unless a security-relevant event occurs (e.g. a DDoS attack).
In the event of such an event, server log files are stored until the security-relevant event has been eliminated and fully clarified.
Provision Required or Necessary
The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services and services may not be available or may be restricted.
Objection
Please read the information about your right to object under Art. 21 GDPR below.
Contact
Type and Purpose of Processing
A contact form is available on our website which can be used for electronic contact. If a user takes advantage of this possibility, the data entered in the input mask is transmitted to us and stored.
At the time the message is sent, the following data is also stored:
- IP address of the requesting device
- Date and time of the request
- URL from which the request was made
Contact is possible via the provided email addresses. In this case, the user's personal data transmitted with the email is stored. This includes the date and time of the email transmission, email address, IP addresses and information about the servers involved in the email communication.
You can contact us via the provided telephone numbers. In this case, we collect protocol data that includes your telephone number and the duration of the call.
Regardless of the communication method chosen, we collect the content of your inquiry. Your data is stored for the purpose of individual communication with you.
Legal Basis
The processing of data is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR).
Our legitimate interest in processing your data is to enable uncomplicated contact.
If you contact us to request a quote, the data processing takes place for the implementation of pre-contractual measures (Art. 6 para. 1 lit. b GDPR).
Recipients
Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.
Retention Period
Data transmitted via the contact form, by email or telephone are stored for a maximum of 3 years after the last communication and then deleted, unless there are legal retention obligations.
If a contractual relationship is established, we are subject to statutory retention periods. These are generally 6 or 10 years for reasons of proper bookkeeping and tax requirements.
Provision Required or Necessary
The provision of your personal data is voluntary. However, we can only process your inquiry if you provide us with the required data and the reason for the inquiry.
Objection
Please read the information about your right to object under Art. 21 GDPR below.
Web Analytics
Type and Purpose of Processing
Web analytics serves to evaluate the visitor flows of our online offering and can include behavior, interests or demographic information about visitors, such as age or gender, as pseudonymous values. With the help of reach analysis, we can, for example, recognize at what time our online offering or its functions or content are most frequently used or invite reuse. Likewise, we can understand which areas need adjustment.
Which tools we use for web analytics can be found below.
Legal Basis
The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest. The measurement of reach and the resulting information is suitable for adapting the web offering.
Recipients
We use technical service providers for the operation and maintenance of our website who act as our processors.
Retention Period
Information on the retention period can be found in the information on the tools used below.
Provision Required or Necessary
The provision of data is neither legally nor contractually required.
Objection
Please read the information about your right to object under Art. 21 GDPR below.
Tools Used for Web Analytics
Webalizer and AWStats
Our hosting provider Strato automatically provides the analysis tools Webalizer and AWStats for statistical evaluation of website usage.
Information About Your Right to Object Under Art. 21 GDPR
Case-by-Case Right to Object
You have the right, on grounds relating to your particular situation, to object at any time to the processing of personal data concerning you which is based on Art. 6 para. 1 lit. f GDPR (data processing on the basis of a balancing of interests); this also applies to profiling based on this provision within the meaning of Art. 4 No. 4 GDPR.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
Recipient of an Objection
logolelo - Speech Therapy Practice Louisa RoßnerRepresented by:
Louisa RoßnerContact:
Changes to Our Privacy Policy
We reserve the right to amend this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. Your renewed visit will then be subject to the new privacy policy.
Questions About Data Protection
If you have questions about data protection, please send us an email to the controller mentioned above.
Copyright Notice
This privacy policy was created with the help of activeMind AG – the experts for external data protection officers (Version #2024-10-25).